Flashcards, DVDs, & CDs purchased from BabyBumbleBee.com are easily returned within 30 days of the order date. These items must be unopened and still in their original plastic wrap. Please note that items purchased elsewhere cannot be returned to BumbleBeeKids.com.
How to Return Items:
To initiate the return of an item purchased from BabyBumbleBee.com send us an e-mail to email@example.com letting us know that your return is on it’s way. Please make sure to include the following information in the e-mail:
1. Your name
2. The name of the person who purchased the item if it was not you
3. The item being returned
4. The date the item was purchased
5. How you paid for the item
6. The Baby BumbleBee order ID number
7. The reason you are returning the item.
Once you have sent us the e-mail, go to the “sent” folder in your e-mail and print a copy of the e-mail to include in the package. Place the item and the copy of the email into a box and return the item to:
PO Box 3087
Chapel Hill, NC 27515
Please Note, when DVDs are purchased as a set, they can only be returned as a set, (or if we, at our sole discretion, allow the return of individual DVDs from a set purchase, the amount refunded will be adjusted to reflect non-set pricing for the items retained by the customer.)
Make sure that you have insured your shipment as we cannot be responsible for items lost in transit to us.
We are unable to accept returns at any other address so please only return items to the address listed above.
Please be advised we do not refund or reimburse any shipping charges either to you, or upon return to us.